Retail Policy:
Returns & Refunds: Refunds are not available on retail items; however, we offer store credit.
Defective Products: If you receive a defective or incorrect product, contact us at hello@thepilatesmind.com with photos of the issue. We'll work with our printer to send you a replacement. In some cases, we may ask you to return the defective item to us—please do not send items directly to our printer.
Customer Errors: We do not offer returns, refunds, or replacements for customer errors, such as ordering an incorrect size or style. Please review sizing information and product details carefully before ordering.
